Frequently asked questions

At G5 Consulting, we believe promotional products should be fun and stress-free. We're here to answer your most common questions and guide you through the process, ensuring a smooth experience from start to finish. Let's make promoting your brand easy.

Your questions, answered

We've compiled a list of common questions to help you understand our process and what to expect when working with G5 Consulting. Our goal is to make your promotional product journey clear and enjoyable, allowing you to focus on celebrating your team and events.

How long does it take?
Production times vary based on the product and customization. We will provide an estimated timeline for your specific project during the consultation phase, ensuring you have a clear understanding of delivery expectations.

What is the minimum order?
Minimum order quantities depend on the product. We'll discuss these details with you upfront to find the best solution for your needs, whether you're looking for a small batch or a large order.

Is there shipping or tax?
Shipping costs and applicable taxes will be clearly outlined in your quote. We aim for full transparency so there are no surprises, allowing you to budget effectively for your promotional items.

What kind of art do I need?
For the best results, we typically require vector artwork (AI, EPS, SVG, or high-resolution PDF). If you don't have this, don't worry! We can often help convert your existing files or create new designs.

What is the best art format for production?
Vector files are ideal for promotional product production as they can be scaled without losing quality. High-resolution raster images (JPEG, PNG, TIFF) can work for some applications, but vector is always preferred for crisp, clear printing.

What is the process like when working with G5 Consulting?
Our process is designed to be easy and hands-off for you. Expect a quick response to your initial inquiry via email, or a phone call if you prefer. We handle everything from concept to delivery, ensuring you don't have to do any work.

Ready to promote your brand?

G5 Consulting takes the headache out of promotional products. Let us connect with your small to medium-sized business and manage your project from start to finish. Get swag for your event, celebrate your team, and make brand promotion fun and easy.